When I’m not listening to my A-list, I’m listening to XM. Music, news, comedy — they’ve got it all, including my favorite channel — yes, C-SPAN!

::screeeeeech:: (yes, feel free to make a screeching car sound) ::crash::

Yesterday I was listening and something wasn’t quite right. Maybe my antenna is messed up. What could it be? The signal keeps crapping out on me. I started to call them up and find out, and I was on my mobile and got caught in phone menu hell, so I had to hang up.

Well this morning I woke up to an e-mail from them!

There was an update before noon, and then about ten minutes ago, I heard from them again…

Can you believe it? They informed us, they updated us, they apologized to us. What kind of company do they think they are?

A good one. That’s what kind they are.